Yu Yuen 茹苑

Ragers is an experienced property consultant and is customer oriented. Much appreciated that he has shown a varieties of rental units for my consideration.

Nina showed us several potential places upon our first exploratory trip to Discovery Bay, quickly learning what we, as newbies to Hong Kong, found important in a potential apartment. In the 6-month period between our visit and effective move, Nina informed us on all available premises that met our standards - with each proposition being a real potential hit. As we have two young children we were unable to fly back out to HK to sign the rental contract but Nina helped us through all the formalities while we were on the other side of the world - including a real-time video tour for our final selection. When arriving in Discovery Bay, we had more assistance than one could imagine, the water, gas and electricity were arranged, and Nina was awaiting us with her super golf cart to help us get our luggage to the apartment. Even today, 4 months later, Nina is still there for us in case there are any issues. She has been a real force that takes the headache out of moving.

Stephanie understood our requirements and worked tirelessly in helping us locate a new tenant. Not only was she successful, the tenant she introduced to us met all our expectations. Throughout the entire leasing process, she was very professional and a pleasure to work with. We would definitely recommend working with OKAY.com and Stephanie! Excellent job!